Online Booking System
Use our powerful Booking Wizard to find your nearest store and check availability for the dates you want to hire before you join for free.
To complete your Load & Go online booking, please have your driving licence, payment card and mobile phone ready. It should only take a few minutes.
Present your Booking ID, physical driving licence (digital/photos not allowed) and physical credit card to any member of the Bunnings Hire Shop Team to Pick Up and Drive.
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Tolls – hirers are responsible for paying any tolls incurred during the rental period, any unpaid tolls will be charged to the hirer plus an administrative fee of $30 per toll incurred.
Drivers – to comply with insurance requirements, all drivers must be 21 - 85 years of age (excesses apply) and hold a full, unrestricted driver’s licence. Sorry no ‘L’ or ‘P’ plate licence holders or ‘E’ plates. Please be aware you must have the physical hard copy of your drivers licence to be able to hire. No digital or photos at this time.
Security Deposit/Bond – on the commencement of hire, all hirers need to pay a security deposit/bond on a credit/debit card (credit account only). Plain Debit cash card not accepted. The Physical copy of the card must be present at time of hire. The credit card holder must be the driver. Standard Deposit: $500.
Payment of rental charges – estimated rental charges are to be paid on the commencement of hire. If a hirer wishes to extend their hire period, they must contact the place of hire and obtain prior approval to ensure the vehicle is not otherwise booked. The extended period must be paid in advance in order to comply with our terms and conditions of hire and for continued insurance cover.
Fuel – all vehicles must be refuelled to the same level when taken. Eg. hired with full tank – return with full tank. Sighting of your fuel receipt will be requested to ensure vehicle has been refuelled with correct grade of fuel. If hirer does not refuel, additional charges will be incurred.
Additional drivers – our rates are inclusive of one driver. If there will be additional drivers, they must be noted on the hire agreement and a charge of $10 per additional driver per day applies. Should a person other than the noted drivers drive our vehicle, they will not be covered under insurance.
Insurance – all hires include our Standard excess of $4500 this is included on all hires unless Insurance Excess Reduction has been purchased.
Insurance Excess Reduction – the standard excess of $4500 may be reduced by paying an Insurance Excess Reduction fee of $37 per day; for drivers aged 21-25yrs this will reduce the excess to $1500, for drivers 25-75yrs this will reduce the excess to $750, for drivers 75-85yrs this will reduce the excess to $1750. The Insurance Excess Reduction charge includes puncture and windscreen cover for the hire period.
Single vehicle incident or impoundment liability – this is an additional $2000 excess that cannot be reduced and relates to where another driver or vehicle can not be identified or where permissible weight loadings have been exceeded or where the vehicle has sustained overhead and/or underbody damage. This excess is also applicable if the vehicle is impounded.
Payment of insurance excess – applies in the event of any damage to our vehicle and/or any accident/incident our vehicle may have been involved in whilst on hire, regardless of fault.
Vehicle condition – all vehicles must be returned in a clean and presentable condition. If the vehicle is returned dirty and/or there is cigarette or unpleasant odours in the cab, a cleaning fee will be charged.
The test of good customer service is how a company deals with things when they go wrong.
These guys were exemplary when I had an accident.
Hiring a vehicle was a great experience! Not only is the price very competitive but the process was very efficient. The convenience of being able to access a Ute through my local Bunnings store is fantastic. Thank you.
Very helpful and provided good information over the telephone. Paperwork easy to complete, the store staff advised of the best hire charges to keep costs down. The vehicle provided was near new and in clean condition.